This error indicates that your license file has been edited. You are not allowed to edit locked license files. You will need to get a copy of your original license file. So, a SOLIDWORKS 2013 to run on a client, the server must have the 2013 version SOLIDWORKS NetWork License Manager installed. Note: Older client version of SOLIDWORKS, like SOLIDWORKS 2012, will still be able to work just fine. To find out what version is currently installed, open the SOLIDWORKS NetWork License Manager on the server.
Good morning. We have been running SolidWorks 2007 for a semester and it wasrecently requested that COSMOS be added to the installation. Afterrequesting and installing the COSMOS license server on our server Ireceive the following error when starting the service. Also LMGRD.exe CPU utilization is above 80% making the systemuseless. 8:56:23 (lmgrd) ----------------------------------------------- 8:56:23 (lmgrd) Please Note: 8:56:23 (lmgrd) 8:56:23 (lmgrd) This log is intended for debug purposes only. 8:56:23 (lmgrd) There are many details in licensing policies 8:56:23 (lmgrd) that are not reported in the information logged 8:56:23 (lmgrd) here, so if you use this log file for any kind 8:56:23 (lmgrd) of usage reporting you will generally produce 8:56:23 (lmgrd) incorrect results. 8:56:23 (lmgrd) 8:56:23 (lmgrd) ----------------------------------------------- 8:56:23 (lmgrd) 8:56:23 (lmgrd) 8:56:23 (lmgrd) Done rereading 8:56:23 (lmgrd) FLEXlm (v9.50) started on autodesk (IBM PC)(1/10/2008) 8:56:23 (lmgrd) Copyright (c) 1988-2004 by MacrovisionCorporation. All rights reserved. 8:56:23 (lmgrd) US Patents 5,390,297 and 5,671,412. 8:56:23 (lmgrd) World Wide Web: http://www.macrovision.com 8:56:23 (lmgrd) License file(s): D:Program FilesSolidWorksSolidNetWork License Managerlicensessw2007-comos-license.dat 8:56:23 (lmgrd) lmgrd tcp-port 7585 8:56:23 (lmgrd) Starting vendor daemons ... 8:56:33 (SRAC) Invalid license key (inconsistent authenticationcode) 8:56:33 (SRAC) >FEATURE CW_EDUPARTS SRAC 2.000 15-oct-2009500 FE3B4E846054 8:56:33 (SRAC) Invalid license key (inconsistent authenticationcode) 8:56:33 (SRAC) >FEATURE CW_EDUASSEMBLIES SRAC 2.00015-oct-2009 500 F44BD12D2056 8:56:33 (SRAC) Invalid license key (inconsistent authenticationcode) 8:56:33 (SRAC) >FEATURE LINEAR_STATIC SRAC 2.000 15-oct-2009500 ECF58F8B6CC4 8:56:33 (SRAC) Invalid license key (inconsistent authenticationcode) 8:56:33 (SRAC) >FEATURE COSMOS_EDUMOTION SRAC 2.00015-oct-2009 500 C57B24DFB5A0 8:56:33 (SRAC) Invalid license key (inconsistent authenticationcode) 8:56:33 (SRAC) >FEATURE LINEAR_FREQ_BUCK SRAC 2.00015-oct-2009 500 901F3D18FE8C 8:56:33 (SRAC) Invalid license key (inconsistent authenticationcode) 8:56:33 (SRAC) >FEATURE THERMAL SRAC 2.000 15-oct-2009 50091A34EB36E46 8:56:33 (SRAC) Invalid license key (inconsistent authenticationcode) 8:56:33 (SRAC) >FEATURE FATIGUE SRAC 2.000 15-oct-2009 500BE83570C8A36 8:56:33 (SRAC) Invalid license key (inconsistent authenticationcode) 8:56:33 (SRAC) >FEATURE ANSYS_TRANS SRAC 2.000 15-oct-2009500 66EF0E4C7237 8:56:33 (SRAC) Invalid license key (inconsistent authenticationcode) 8:56:33 (SRAC) >FEATURE NASTRAN_TRANS SRAC 2.000 15-oct-2009500 F38AA885D4F9 8:56:33 (SRAC) Invalid license key (inconsistent authenticationcode) 8:56:33 (SRAC) >FEATURE PATRAN_TRANS SRAC 2.000 15-oct-2009500 FEDFA4B5AED8 8:56:33 (SRAC) Invalid license key (inconsistent authenticationcode) 8:56:33 (SRAC) >FEATURE IDEAS_TRANS SRAC 2.000 15-oct-2009500 5214F0B46455 8:56:33 (SRAC) Invalid license key (inconsistent authenticationcode) 8:56:33 (SRAC) >FEATURE COSMOS_EDUFLOWORKS_PE SRAC 2.00015-oct-2009 500 13846FB46F96 8:56:33 (SRAC) Invalid license key (inconsistent authenticationcode) 8:56:33 (SRAC) >FEATURE OPTIMIZATION SRAC 2.000 15-oct-2009500 016EAA50732B 8:56:33 (SRAC) Invalid license key (inconsistent authenticationcode) 8:56:33 (SRAC) >FEATURE DROP_TEST SRAC 2.000 15-oct-2009 50059D2E80DF2DF 8:56:33 (SRAC) Invalid license key (inconsistent authenticationcode) 8:56:33 (SRAC) >FEATURE GEOSTAR SRAC 2.000 15-oct-2009 5009B984EF5C234 8:56:33 (SRAC) Invalid license key (inconsistent authenticationcode) 8:56:33 (SRAC) >FEATURE NONLINEAR SRAC 2.000 15-oct-2009 500B9758FF9C90E 8:56:33 (SRAC) Invalid license key (inconsistent authenticationcode) 8:56:33 (SRAC) >FEATURE DYNAMIC_RESPONSE SRAC 2.00015-oct-2009 500 7CBD3E540BB8 8:56:33 (SRAC) Future file format/Invalid license key for'CUST_CODE', perhaps typed in wrong) 8:56:33 (SRAC) Server started on autodesk 8:56:44 (SRAC) Vendor daemon can't talk to lmgrd (Cannot read datafrom license server (-16,287)) Suggestions would be much appreciated. Thanks Wes
The SolidNetwork Licensing (SNL) system is an extremely useful way of distributing SOLIDWORKS licenses around your Network from a central server. However, if there is an issue with the way your system is configured you may receive the following message: “Could not obtain a license for SOLIDWORKS Standard, server node is down or not responding”. The reasons for this message can vary, although in basic terms the message is a simple one, it means your client machine can’t get a connection to the server.
If you’re still in the process of installing your SNL, check out our SNL installation tutorial. Otherwise try running through the following to diagnose and fix the “Could not obtain a license for SOLIDWORKS” error message.
Check the SNL service is running
The SNL service runs on the server and distributes the licenses to the separate client machines. However, if the service isn’t running (or has a problem) the system won’t function.
To Correct the problem, on the server press the windows key, and type “services”. Then open the Services application.
From here you will find the SNL Manager, you can Stop, Start and Restart the service from here.
n.b. if other machines are using the SOLIDWORKS on the SNL they may lose connection if you do this. It’s a good idea to check first.
Check it’s the same version or greater
If SOLIDWORKS has recently been installed it may be at a different year version compared to the server. The SNL is backwards compatible, so can be newer in version than the clients. However, its not forwards compatible.
The following needs to be done on the server:
To check the version of the SNL, open the start menu and type SolidNetwork. You’ll see the sever application in the list. Click on this one, not the client.
Once this application is open, Click the ‘About…’ button in the bottom left. You will be presented with a version number. In above example the number is 26.1.
This means the install is 2018 SP1 (the easiest way to work this out is to take 8 from the version number, i.e. 26 – 8 = 18, so… 2018! the .1 is the service pack version).
If your SOLIDWORKS and SNL are at different versions refer to the following blog:
Don’t forget to activate the server again once you have upgraded!
Check the connection
You may be receiving the “Could not obtain a license…“error message because you cannot get a physical connection to the server. Here’s how to diagnose and test this:
Ping the server: Open the command prompt in windows (type cmd into the start menu). Once open type: Ping <server computer name>
You should receive a response, if not you know the problem is an issue in your network. Try and reconfigure some of your network architecture and try again.
Firewall ports
If you can get a connection to the sever, it may be the port used for SNL communication is blocked. The SNL predominantly uses TCP port 25734, but also uses 25735 and 25744 for certain applications.
If you’re running a firewall you can allow connection over these ports by putting in exceptions. In this case we will look at how to do this in windows firewall.
On the server, open the start menu and type in Firewall with Advanced security to find the application where this can be set. Open the application and click:
Inbound Rule > New Rule…
Select Port on the first screen, click next
Select TCP and specific ports and enter “25734,25735,25744”, click Next
Select Allow the connection, click Next
Select Domain and Private
Give the item a name you can recognise, like SOLIDWORKS SNL
Repeat the same process on the client machine, but click Outbound Rule at step a.
Contact your SOLIDWORKS reseller
If you’re still unable to fix the issue and you have an annual subscription contract with your reseller, we recommend giving them a call for assistance. If you’re an Innova Systems customer you can contact us here.
We hope you found that useful!
Have you seen our blog archive where we have posted plenty of helpful articles? We also have a fantastic video library filled with easy-to-follow videos on a number of topics inspired by other SOLIDWORKS users – take a look. Also, don’t forget to follow Innova Systems on Twitter for daily bite size SOLIDWORKS tips, tricks and videos.